You are simply amazing. When we needed you the most you were always there. You are very quick and very efficient.
What I really admired about you is you are very patient and understanding. I am very glad that this Business went well for both of us. Remember, we got our first house with your help and that house changed our lives forever. Now this one will do even better. When ever you get a chance and come to Windsor please stop by to see our marvellous palace. We love to have you with us, thanks a great deal.
Eskinder and Hanna
Just wanted to say ‘Thank you’ for getting the mortgage for me! Wow!! Self-employed, divorced, credit card bills unpaid from former spouse that I am still responsible for, yet you were able to get me a mortgage.
Amazing! Thank you!!
“As first time home buyers we started the whole process nervous but excited… and quickly realized that dealing with it all alone can be quite overwhelming and stressful… when my grandmother suggested I use a mortgage broker I was lucky to stumble upon Rachelle in my searches… She was so helpful making our first home-buying experience enjoyable and a lot less stressful. She worked hard to get us the best possible rate even after we had agreed for a higher rate!! Personalized service, she was quick to respond to any questions we had and found us an unbeatable low rate with a wonderful credit union!!
This wouldn’t have been possible without all your hard work Rachelle, thank you so much for all of your help!! :)”
Amber and Armand
“We have dealt with Rachelle twice now for our mortgages, once for our first home 8 years ago and now for our current house and both times she has been nothing but professional, understanding, and compassionate of your situation. She listened to our needs and exceeded our expectations. Any questions we had we could email, call or text and she would respond within minutes sometimes even worked past business hours to help us out and make sure we understood what was going on and to make sure things were getting done the right way, even after signing all paper work and being done with the process she still is there for you with any questions you may have and doesn’t “take your money and run” she is a truly genuine person, and a great person to help with such an important process in your life. I would highly recommend her services. Thanks again Rachelle, our family truly appreciates all you have done for us and we are enjoying our new forever home!”
Jess and Mike
“We were pre approved from our bank to finance our mortgage and last minute they decided not to finance us. We were left in a very tough place and luckily we were able to find Rachelle, who was able to help us. Rachelle was able to find financing for us on extremely short notice and help make our dream of owning a house a reality. We are extremely thankful and the time we spent with Rachelle as she made the process very comfortable. We would recommend talking to Rachelle if you are looking for a mortgage.”
Andrew and Deanna
“I have never dealt with a broker before – always dealing directly with the bank and hesitant of the process. Dealing with Rachelle was nothing short of a pleasure. She is not only very knowledgeable, professional but attentive to your needs. After shopping around she provided the best price point and options. My mortgage was completed in the time frame required with exactly what we requested. After the fact she followed up to ensure our needs were met. I honestly say that she will be my broker from this day forward.”
“I was introduced to Rachelle by my father-in-law, who was favourably impressed with his experience getting a mortgage through her company. My first impression was that Rachelle was eager to help right away, meaning I did not need to wait a week to set up an appointment. Once I started emailing my questions, there was little reason to pick up the phone and talk in person. Her responses were fast, helpful, and easy to understand. I would not have been able to buy my second home while owning the first if it wasn’t for her expertise. And to top it off, she lowered the mortgage interest rate twice during the time it took to close the deal. She even recommended a realtor to sell my former house when my current agent couldn’t sell the house, and the said realtor was the hardest-working agent I have ever met! I have referred Rachelle to two of my close friends, and both of them speak very highly of her. Rachelle’s value as a mortgage broker goes far beyond the lower interest rate she offers. Her true colors shine when difficulties arise, and she finds a way to work through them. I would use her services again without any hesitation!”
I can’t thank-you enough. Right from the beginning you were awesome! I have always felt so comfortable working with you. Although we had some problems (past financial problems) you have always been very understanding. Thanks for your compassion. I do look forward to meeting you if you ever come to Newfoundland and please stay in touch from time to time. You have helped us so much, we never could have done this without you! When we settle in I will forward some pictures to you and let you know how we are doing! I look forward to hearing from you in the future. All the best, and thanks again. You have helped us get to a place that seemed so out of reach, a place to finally call home. Thanks doesn’t quite cover it!”
Amy, Joel and Evan
“Rachelle is amazing, we have never had anyone work that hard for us… it is so very much appreciated, not really something I can put into words.”
Candice and Zainul
“Rachelle delivers a “world class” customer experience every time. She fights for her clients and will exhaust all avenues to help them get the solution they need. Rachelle doesn’t “sell” mortgages, she offers a wide range of financial advice to help her clients achieve their goals. Rachelle is a pleasure to deal with on a personal and professional level.”
“I am writing to thank you for all the work you did for me while purchasing my first home. I tried using local brokers but had a hard time because of my credit history. Finding you on the internet and calling you was the best thing I could have done. I went from packing it in and waiting until my credit was 100% to calling my agent and telling her that I’m ready to sign the papers. You were always confident that I would get my house and now I live in the home of my dreams in one of the greatest neighborhoods in Ottawa. I am telling everyone who is looking for a home about you. You should be proud about what you did for me and I know there will be many others that deal with you that will have success with buying a new home.”
Hi Rachelle, thanks once again for everything. Thanks for always returning our phone calls and e-mails so quickly and always answering every question we had. It was so nice to have someone who truly was working their best to help us get our home. We would highly recommend you to anyone looking for a home. You made us feel like we were important, not like a big city bank.”Thanks alot, take care!
Sara and Daryl
“To Whom It May Concern, Rachelle’s service was exemplary. She went beyond the expectations of a Gent….She listened to our needs and answered all questions. The hard work you put in to helping us research and purchase our property. The exceptional personal service provided by you should be commended. Your work speaks for itself. What we particularly appreciated about you was you where always honest and candid. You never wasted our time. You where at all times a thorough and persevering professional. You did everything in a timely manner with a positive attitude. You are very caring and easy to work with. You can definitely count on our recommendations for your services to our friends.”
Sincerely, Eskinder and Hanna
“I just want you to know how much I appreciate your service as a mortgage broker, as well how professional and efficient you are. All my requests for my mortgage was well taken care of and I couldn’t ask for more. Once again thank you very much for your special service… If anyone asks me for a mortgage broker, I would for sure recommend your name Rachelle. All the best to you and I hope to someday use your service again.”
“Applying over the internet for our mortgage and working with Rachelle was just as easy as walking into a bank, only better. Not only did I feel a sense of privacy, Rachelle was available for every question we needed answered and got us the best rate possible. I didn’t think we’d be able to purchase another home so quickly but with Rachelle’s help, we closed on our home in May. Thanks for everything.”
Chris and Carol
“Rachelle, thanks so much for your assistance with our refinance. I appreciated that you answered my e-mails so promptly with our numerous questions. I truly was surprised with the outcome as at first it seemed too good to be for real. Applying over the internet for our mortgage was a lot simpler and safer than I thought it would be and you made everything happen so quickly with an approval less than 12 hours after our initial application at a very decent rate. When other people said NO you said APPROVED! We would definitely use you again in the future and absolutely recommend you to our friends and family. You are definitely good at what you do. Thanks again.”
Tracey and Tony
“When it comes to securing a mortgage against difficult odds, it really helps to have a champion on your side to go that extra mile and figure out all the complex stuff. Our thanks go out to Rachelle for going to bat for us. Every day that we enjoy in our new home reminds us of your professionalism and attentiveness.”
Glen and Yvonne
“Thank you Rachelle for your services. Dealing with Rachelle Czartorynskyj for my Mortgage was a pleasant experience. She was able to answer all my questions and always very cheerful person to talk to. Whenever emailing Rachelle she was always sure to get back to me fast. I appreciate the patience she took with me. She got me what I needed in a mortgage and I would recommend her to anyone. Thanks for the great job Rachelle!!!”
“My experience with Rachelle;1. Positive and outstanding service.2. Worthy and trustworthy3. Understanding and compassionate4. A neighbour’s neighbour. If you want a professional who is down to earth and forth right and is on your side, you found her. I did and today I have a beautiful home and I live in peace away from apartment dwellings. Rachelle brings great professionalism to the table and will stay with you until the bitter end. This lady is hard working, respectful and bondable. If anyone wants to contact me they are more than welcomed to do so.”
“Being a first time home buyer with little knowledge of the process Rachelle was my saving grace. She helped with make the process seamless and actually enjoyable vs. the stress we expected. She actually went out of her way to contact us when lower rates became available taking the work away from us so we could focus on other prioritie4s in the purchase and transition. We have referred Rachelle to friends and family because of how great she was. We even received a thank you card from Rachelle as our very first piece of mail at our new house, I doubt you can expect any of this from anyone else.” Thank you,
“Rachelle was a big help in getting me and Trevor a mortgage. She only had four days to get us financing, and she did. She was always available quickly to answer all my questions. Her service was great!. I would recommend mortgage source to anyone who asks. Thank you very much for the great service!”
“Rachelle: Well we moved into the new house over the weekend and I just wanted to send a quick note to say Thank You. The house is perfect for us! Thank you for introducing us to Shirley she did a great job for us. We appreciate all the hard work you did; with such a large family and Duncan and I on rotating shifts it was great that we could do everything via the phone and e-mail – it would have taken us twice as long if we had to meet up with you in conventional ways. Also Thanks for pushing for the best interest rate possible….our friends cannot believe what a great rate we got!!We will recommend you any chance we get!”
Dawn and Duncan
“Dealing with Rachelle was the best move we ever made! She was able to meet our financial needs, find us unbelievable rates and most of all she was very friendly and compassionate like we knew her all our lives! Thanks Rachelle, we have your cards on our fridge and in our wallet ready to recommend you to any and all of our family & friends!
Hollis and Angela
“I have to say that in all my years of dealing with finance companies I have never had such an uncomplicated experience.
Thank you so much … you will be recommended to all my friends an relatives.”
“That is fantastic, one less thing I need to worry about!!I am extremely pleased with the service you have provided, you were always extremely prompt with your replies and your requests were clear and concise. The wait time for the approval was super quick and the rates are fantastic. I was treated as though I have been doing business with you for years. Thank you so very much for all your efforts and have yourself a wonderful holiday season! And a happy New Year!”
“Being a recently divorced mother of 2 and being turned down by our local banks I didn’t think I would ever qualify for a mortgage. But thankfully I thought I would give it one more try and found Rachelle. She helped me when no others could. She is extremely helpful, friendly and efficient. She stayed on top of everything thru the whole process and kept me up to date. I couldn’t ask for any one better to represent me.”
“Rachelle Indeed great news I just wanted to thank you for taking the time and tremendous effort you put forth to get me approved. I know how much effort you went trough with the banker to make my application succeed. I was not too sure that owning a home would be possible in the forseeable future because of the situations that arose dealing with many family matters which affected my credit history, but you took the time to listen to my situation and I know that had a big impact for my file getting looked at and ultimately approved. Once again thank you so much, If I have any friends or family looking for mortgages I will certainly pass your info to them. Have a wonderful day.”
“Rachelle, thank you for making our dream come true!
We thought it would be impossible for us to own a home, especially with no down payment, but you did it for us!”
Christy and Katsunori